Does American Express Work With Central Credit Services

American Express @ Work® Guide

American Express @ Work helps you manage your Corporate Card and Corporate Purchasing Carte du jour programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @ Work enables fast, efficient and effective plan management resulting in time and cost savings for you and your company. This guide is designed to help yous become the most out of American Express @ Work by providing data on using the tool to assist make managing the American Express program simple. It includes sections on using American Express @ Work and managing your programme, likewise every bit instructions and helpful tips to assistance you get the virtually out of the tool. For easy reference, you can directly access sections in the guide by simply clicking on whatever of the relevant links in the Tabular array of Contents. You may besides print this guide for future reference by selecting the print icon on your browser card bar. Table of Contents For fast and easy data location, please click on any title within the Table of Contents to immediately be taken to that section. Using American Express @ Work Menu Accounts Reports Program Data & Tools *Your Company may or may not be participating in these solutions. Company Hierarchy View Shared Permissions *Online Billing Services *Corporate Business relationship Reconciliation *Savings at Work *Rebate Statements *Trackpoint Glossary of Terms @ Piece of work FAQs > USING AMERICAN Limited @ WORK Your Visitor has identified you as a Programme Administrator, or person authorized to help manage the American Express Corporate Card programme. ENROLLMENT AND REGISTRATION You, or your Visitor, provided a Verification Word, also every bit a Verification Pin, that allowed for creation of your American Limited @ Piece of work User Profile. This profile designates which functions you lot tin can perform in @ Work and what Control Accounts yous may access. In one case your profile is created, you lot will receive a Welcome e-mail from American Limited that includes: An Access Code, that will allow you create a unique User ID and Countersign A link to atwork.americanexpress.com to brainstorm enrollment and registration User Tip: Call back the Verification Word for Easier Enrollment & Registration Retrieve the Verification Word you provided to your American Express Representative. Y'all will exist asked for this, every bit well as your Verification Pivot, during the enrollment process. If you do non remember the Verification Give-and-take, contact your American Express Representative to obtain this information. NAVIGATION Use the Navigational Tool Bar, located beneath the American Express @ Work title, to go directly to any section in @ Piece of work. Mouse over @ Work Home, Reports, Plan Tools or Resources and Help to view what is available in each section or only click on any of the sections to become to that page. This tool bar is visible on every page in @ Piece of work and can be accessed at any time. NEED HELP ICONS Need Assistance Icons are located next to the Section Title on each page inside American Express @ Piece of work. When you lot click on a Need Assistance Icon, a popular-up window will appear with information to provide on-the-spot help. Select any of the hyperlinked keywords, (e.g., keyword) within the pop-up to access additional information on a specific function or procedure. Additional information about each section, function and process can also be found in the Guide. Resource AND HELP Click on Resource and Assist to locate information that can help you manage your program more efficiently, including best practices, Cardmember advice templates, archived newsletters and information on other solutions that assist maximize control and achieve savings. NOTIFICATIONS Find the status of your applications by simply clicking on the hot link within this the Notification Box. SEARCH Utilize the Search office to locate data on a unmarried Cardmember, a group of Cardmembers, an application status, payment status and more than. Bachelor Search options include: Search a Bill of fare Contour Advanced Search Detect Application To locate previously submitted transactions done through American Limited @ Piece of work, employ the Search Status Tracking dialog box, which appears throughout the site. Select Status Tracking Overview in the Search Condition Tracking dialog box, to launch Search Your Activity, where you will find a diverseness of means to locate information. Search Criteria What does this hateful? Tracking Number Confirmation number provided once a asking has been submitted to American Express for processing Transaction Type Select from the dropdown list the type of request y'all would like to search by Appointment Range Specify a date range within which you believe the task was performed Transaction Condition Select from the dropdown list the status submitted request Menu Account Number Card Number on the Card Account Name Name on the Card Card Type Select from the dropdown list the specific Carte du jour type you would like to search by Control Account Number Number used within your Hierarchy to determine Cardmember and reporting information Account Name Name on the Carte Transaction Particular will nowadays the details on the transaction performed based on the search criteria indicated in the Search Your Activity dialog box. Once you accept viewed the Transaction Detail folio and have confirmed all of the data is accurate, you may click on Get to Card Profile to view the specific profile details associated with this Carte business relationship. Transaction Overview provides a snapshot of your online business relationship management activity organized past the current condition of the request(s). Click on the full number of submissions associated with a detail status to obtain boosted details for each individual task. > Carte ACCOUNTS Inside the Bill of fare Accounts section, y'all can admission functionality that enables you to Manage Carte du jour Accounts, Monitoring Spending & Payments and Procedure Applications. Selecting one of these options in the left navigation bar will change what you meet on the correct of the Card Accounts department and reveal the functionality that lets you become started. *Note - You may or may not have access to all of the options listed below. Access is based on user permissions which have been designated by your arrangement. MANAGE Card ACCOUNTS Within this section, you can locate Cardmember Data and perform account maintenance such as edit the Cardmember Information, Replace a Menu, Abolish a Card, Suspend a Bill of fare, Transfer a Carte du jour and Update information such as Cost Center, Employee ID and Universal ID. All of these maintenance functions can exist found on the Bill of fare Profile and easily performed from this page. Upon clicking on Manage Bill of fare Accounts, you volition be presented with a set of query search options to you right titled "Find Carte du jour Profiles." A Card Profile is a 'snapshot' of all of the Cardmember data and allows you to view and perform account maintenance without having to re-central in the Cardmember account number or get out this Menu Contour page. FIND Carte PROFILES Select the advisable search option from the Detect Carte du jour Profiles dropdown list detailed beneath (this list is applicable to both search types of either "Search Cardmember Activity" or "Monitor Spending & Payments") Search Criteria What does this mean? Proper name on Card is Name embossed on Card Payment Condition is Choose from a runaway status of xxx, lx, 90, 120+, days by due Account Condition is Cull from a status of Active, Cancelled, Agile/Cancelled, Inactive Months Inactive is Cardmembers who have NOT used their Card for 10, xi, 12, thirteen+ months Account Number is Card Number Employee ID is Input internal data on Employee - 10 digit/character field Cost Center is Input internal data on Employee - ten digit/character field Universal ID is Input internal data on Employee - 25 digit/character field Basic Control Account is # where your Cardmember activeness can be found with Reporting First Name is As appears on Card Final Name is Equally appears on Carte du jour Corporate ID is Unique assigned identifier by American Limited CARDMEMBER INFORMATION & EDIT OPTIONS Once you have located the right Card Profile, you lot will be able to edit the personal Cardmember information associated with this account profile. EDIT CARDMEMBER INFORMATION As a program Administrator, you can update the Cardmember address and telephone numbers. Select the Edit link In the Edit Cardmember Information dialog box, enter the updated address and business organization and habitation telephone numbers Click submit, receive your Status Tracking Number and click on Close The information will be updated within 24 hours To edit any other Cardmember information such equally name, you will need to contact American Express at (800)238-8087, Option #2. Account Information & MAINTENANCE OPTIONS Y'all can view status data and perform maintenance on any Cardmember or grouping of Card accounts including supersede a Card, abolish a Carte, cancel multiple Cards, suspend Menu, transfer Card, update employee ID, cost center and unviersal ID and update multiple employee ID, cost center and universal IDs. REPLACE CARD From the Account Information screen Click the Replace link Select the Replacement Reason: Not-Received, Lost or Stolen Provide your Contact Information and address where the replacement Card should be sent Y'all will exist asked to verify your information and Submit For Lost or Stolen, you may be asked to provide boosted information. Please provide as much information as you can to assist the lost or stolen Bill of fare investigation Click Submit, receive your Status Tracking Number and click on Shut The information will be updated within 24 hours If at whatever time a Card needs to be replaced immediately, the Cardmember can contact American Express at (800)528-2122 or y'all may call American Express at (800)238-8087, Pick #2, on their behalf. Cancel Bill of fare As a Program Administrator, you can cancel an individual Card at whatsoever time past clicking on the Abolish link in the business relationship status box. If you demand to cancel multiple Card accounts, use the Advanced Search choice. Follow the steps outlined beneath for individual Carte du jour cancellations: Click the Cancel link in the business relationship status box Select the Cancellation Reason: Menu No Longer Needed, Left Company or Deceased Verify your counterfoil reason is correct Click Submit, receive your Status Tracking Number and click on Shut Cancellation of a single Cardmember is effective immediately CANCEL MULTIPLE CARDS Use the Advanced Search to cancel up to 20 Cardmembers at a time. Advanced Search will allow yous to further refine your Profile search past allowing you to utilise secondary search criteria, or locate data across a group of Card accounts. To use Advance Search: Click Advanced Search link From your menu listed, select upwardly to iii criteria by which you would like to search: Search Criteria What does this hateful? Proper noun on Card is Name embossed on Bill of fare Account Status is Active, Inactive Accounts for the past 10, 11, 12 or 13 months Account Number is Card number Employee ID is Input internal information on Employee - x digit/character field Cost Heart is Input internal data on Employee - 10 digit/graphic symbol field Universal ID is Input internal data on Employee - 25 digit/grapheme field Basic Control Business relationship is # where your Cardmember activity can be found with Reporting Once you have arrived on your Advanced Search Results, you accept the option to cancel inactive Cards. Inactive Cards are defined every bit accounts that have Not used their Card in the past x, 11, 12 or 13 months. Click on Menu Condition Make your selection from the inactive fourth dimension period From results, choose the cancellation reason (note that this cancellation reason will be applied to all of the inactive Cards displayed on the screen) Cancel up to 20 Cards at a fourth dimension Click Submit, receive the Status Tracking Number and Close Update will take place inside 15 minutes User Tip: Cancel Inactive Cards – What does this mean and why is information technology of import? An inactive Carte du jour is defined as an account that has had no activity for the by x, xi, 12 or 13 months (yous select the inactive timer period as role of your Advance Search). Peradventure the Cardmember is no longer traveling on visitor business or is using a personal product of some sort. In the later example, it is critical to ensure your Cardmembers are using their Corporate Cards to capture all of your company'southward spend information. Without this data negotiations with your preferred vendors and your ability to obtain discounted rates may be negatively impacted. Assign Card Cancellation Rights to a Secondary Plan Administrator When you go out for vacation or if you are out of the office and need assistance processing applications, but contact the American Express @ Work Helpdesk at (800) 238-8087, Choice 2, to designate an alternating Programme Administrator. The secondary Program Administrator must be set up with the aforementioned Basic Control Access as you currently have. Once prepare, Shared PAs may process applications by doing the post-obit: Click on Status Tracking Overview underneath the Search Status Tracking on your left. Above the first appointment, yous volition see the following bulletin: "Yous are currently sharing PA review with the following PA(southward): (NameListed). The Shared PA should be enlightened that he/she needs to access the Main PA Status Tracking Overview page in lodge to complete whatever transactions. This is done by accessing the Shared PAs Status Tracking Overview folio and clicking on the "Click Here" button to be taken to the Main PA Status Tracking Overview page. In one case in the Main PA Status Tracking Overview Page, the Shared PA tin can click on any number in the Status Tracking Overview of the primary PA and (delete) be taken to the Status Tracking Summary for the master PA. At this point, if the Shared PA clicks anywhere on the left navigation bar, he/she will immediately exist taken back to his/her own Transaction overview folio. The Shared PA will be able to see the transactions every bit the principal PA and access Condition Tracking Detail by clicking on a item tracking number. "Click Here" links will display on that folio enabling the Shared PA to cancel Cards. Additionally, the Shared PA will come across the link to go dorsum to the chief PAs Status Tracking Overview and Search pages, as well every bit his or her own Status Tracking Overview and Search folio. If the Shared PA has actioned a transaction, the action would be indicated on the detail folio. Suspend and UNSUSPEND Cards may exist Suspended or Unsuspended at any fourth dimension. This feature is helpful in managing delinquent accounts or employee leaves of absence. Click the Suspend link Enter in the date the Suspension will be in effect (mm/dd/yyyy) If yous would similar to Unsuspend a Bill of fare, a previously supplied date volition already exist populated and you may override with a current date to unsuspend the Carte du jour entirely (or only provide a new engagement for "final solar day for suspension"). You can edit a Break date at any time Click Submit, receive your Status Tracking Number and click on Shut The information will be updated within 24 hours User Tip: Employ Suspend / Unsuspend to alter Cardmember behavior Do you have a Cardmember always running past due? You lot can suspend a Cardmember at any time every bit part of managing your overall program. This is a quick and piece of cake mode to help shape delinquent behavior. TRANSFER Carte du jour As a Program Administrator, you lot may exist managing more than ane Basic Command Account (BCA). If so, you tin transfer a Card to a new Basic Control Account Number. Delight be aware the Card will be subject to any features within the new BCA. Click the Transfer link Enter the new Basic Control Account Number If necessary, update the new Cost Center, Employee ID or Universal ID Given the characteristics of the new Control Account, you may see an additional annotation about services and you may exist prompted to contact American Express at (800) 238-8087, Option 2 Click Submit, receive your Status Tracking Number and click on Close The data volition exist updated within 24 hours UPDATE EMPLOYEE ID, COST CENTER, UNIVERSAL ID You can easily update Bookkeeping Information such as Employee ID, Cost Center and Universal ID. If yous demand to update these fields for multiple Carte du jour accounts, please utilise the Avant-garde Search. To update a single Employee ID, Cost Center or Universal ID: Click the Modify link next to the field in which you would like to make your alter. Enter the new Employee ID, Cost Center or Universal ID information These fields are determined by the fix upwards of your Basic Command Account. If y'all would like to alter your Basic Control Business relationship setting, please contact your American Limited Representative or call (800) 238-8087, Pick 2 Click Submit, receive your Status Tracking Number and click on Close The data will be updated within 24 hours User Tip: Making changes to the Price Heart, Employee ID or Universal ID: Edits to these fields through your Business relationship Profile will event in accurate information being stored in our Data Repository, which can be later viewed in Cardmember Activity Reports through American Express @ Work Reporting. You may then sort or query your data so yous can hands recognize spend trends and rapidly take action according to your organizational policies. To update multiple Employee IDs, Cost Centers or Universal IDs: Use Advanced Search to assistance further refine your Profile search past allowing utilize of secondary search criteria or locate information across a group of Card accounts. To employ Advance Search: Click Advanced Search link From your menu listed, select up to 3 criteria past which you would similar to search: Search Criteria What does this hateful? Proper name on Card is Proper name embossed on Carte Account Status is Active, Inactive Accounts for the past 10, 11, 12 or thirteen months Business relationship Number is Bill of fare number Employee ID is Input internal data on Employee - ten digit/character field Price Middle is Input internal data on Employee - 10 digit/character field Universal ID is Input internal data on Employee - 25 digit/character field Basic Control Account is # where your Cardmember activity can be constitute with Reporting From your Advanced Search Results page, y'all have the option to change Accounting Information across a grouping of Card accounts, all in one step. Edit Employee ID, Toll Middle or Universal ID for up to 20 Cards at a time Click Submit, receive the Status Tracking Number and Close Update will take identify inside 24 hours User Tip: Multiple Cancellations or Accounting Data Changes From the Search Results page, if yous but click on GO without either choosing from the drop downward list or selecting a box near the Account Proper name, your information will not change. Delight be certain to brand your selections prior to clicking on GO. MONITOR SPENDING & PAYMENTS You have the ability to quickly view the Card account condition including payment history and charge activeness for any Carte account or Central Billed Business relationship. This is critical in ensuring compliance with your visitor spending policies and timely account payment. VIEW ACTIVITY Y'all tin can view activity that is unbilled, billed and previously billed for upward to 6 months. You tin monitor information on charges, payment condition and process a Credit Residue Refund. Follow the steps below: Click the View Activity link You volition exist presented with Account Information, Spending and Payment Information and Recent Activeness, as seen on the Bill of fare Profile Located adjacent to Billing Details, select to view: Billing Details What does this mean? Unbilled Charges that occur Afterward the final day of your billing cycle to present day Billed Charges on the terminal statement the Cardmember received Previously Billed Previous statements with Cardmember activity for each billing bike Yous may see up to the past 6 months of previously billed statements. If yous need to run into argument information beyond that, delight call Customer Service at (800) 238-8087, Option ii Click on Become to Card Profile, located in the Account Information section to return to the main Card Profile > CREDIT BALANCE REFUND If the Cardmember Activeness screen reflects a Credit Balance, you may request a Credit Balance Refund by doing the following: Click on the Refund link located adjacent to the Recent Activity section Y'all will exist asked to verify your information as a Programme Administrator, Company information and Employee information You lot volition exist asked to verify information regarding the cause of the Credit Balance Select where the Credit Balance Refund needs to be sent Click Submit, receive your Status Tracking Number and click on Close LIMIT INFORMATION & EDIT You will exist provided data for whatever limits assigned to a Corporate or Corporate Purchasing Card business relationship, including whether the limits were assigned by your Company or American Express.>LIMIT INFORMATION & EDIT: CORPORATE PURCHASING CARD Follow these steps to modify a limit: Click the Modify Limit link You will be taken to a divide page where you will be asked to select either Permanent Limits or Temporary Limits (Bespeak Stop DATE if the limit being set is Temporary. Permanent Limit changes will over-ride any previously set Temporary Limits) Set Limits at either monthly levels or per transaction The Variance Fields permit yous to indicate upwardly to what % the Cardmember may spend above your indicated monthly or transaction limits If your organization is using Preferred Supplier Lists (PSL), these volition be available for you to select from in the dropdown provided (note that you must know which numeric digit is associated with which preferred supplier list as descriptions are non bachelor). PSL Threshold indicates up to what $ amount the Cardmember may spend at any supplier that is non within the PSL (on a per transaction basis) Manufacture Restrictions permit yous to bank check off specific industries where y'all would like to cake Carte du jour usage. Please note that if the PSL List has been chosen, so this volition over-ride any industries that are individually selected within this surface area Click Submit, receive a Condition Tracking Number The Temporary limit is in issue immediately The Permanent limit will be updated within 24 hours. If yous need this to be immediate, please contact American Express at (800) 238-8087, Option ii Click on Render to Carte Profile LIMIT INFORMATION & EDIT: CORPORATE Carte To modify a limit for a Corporate Menu (Flexible Spending Characteristic), follow these steps: Click the Change Limit link You will be taken to a split up folio where yous will be asked to select either Permanent Limits or Temporary Limits (Bespeak Cease Appointment if the limit being set is Temporary. Permanent Limit changes will over-ride whatsoever previously prepare Temporary Limits.) Set Limits at either monthly levels or per transaction The Variance Fields allow you to betoken up to what % the Cardmember may spend above your indicated monthly or transaction limits. Notation the post-obit Key Information on Flexible Spending Features for Corporate Cards: For any limit changes (whether American Limited or Client Divers), an Account must be in current condition or in a skillful standing, and are bailiwick to American Express internal risk policies and procedures. For any immediate or urgent inquiries please call 1-800-238-8087, Pick ii If limit change is being requested for an business relationship nether the American Express Defined Flexible Spending Features Programme (limits placed on Card account past American Express) please note that limit increases are not permitted for accounts that take not reached 1 year in tenure. Click Submit, receive a Status Tracking Number The Temporary limit is in effect immediately The Permanent limit volition be updated within 24 hours. If you need this to be immediate, please contact American Limited at (800) 238-8087, Option 2 Click on Render to Menu Profile VIEW Account Alter HISTORY You tin can view the history of online transactions associated with a Menu account (back to the last 10 transactions). Use this to determine which Program Administrator (Requester Name) requested and/or performed account maintenance for whatever given business relationship. Clicking on the tracking number permits yous to go into the Status Tracking area of American Express @ Work and view more details associated with the activities performed. PROCESS APPLICATIONS Search for and manage existing applications or submit a new application using either the Employee Initiated Application or Program Administrator Initiated Application. You can also procedure a Supplementary Business relationship for your Business Travel Account and procedure Premium Cards such every bit Gold and Platinum Card applications. Upon clicking on Procedure Applications, you will be presented with a prepare of query search options to your correct titled "Find Applications" OR "Submit New Applications" Find APPLICATIONS You can locate an awarding or the status of an awarding by post-obit these steps: Select criteria in the drop down box entitled "Show me all applications where:" Cull from the menu: What does this hateful? Applicant Name This is the proper name on the application Application Condition Once submitted to American Express, this will indicate if it is pending approval or declined Basic Control Account This is part of your hierarchy used to manage the placement and activity of your Cardmembers You will go far at a folio that lists recently submitted applications and you will exist permitted to: Review and Submit Applications: Review applications that take been submitted to American Express for processing. While in review mode, you may over-ride or input into the following fields to ensure applications are accurate and are in keeping with company policy – Employee ID; Universal ID; Price Center; Card Type (if applicable) Reject Applications: Refuse applications that have been submitted by applicants. Upon rejection, the Carte bidder will receive an e-mail* advising them that there is a problem with their Menu application and that they should contact their Plan Administrator (*this flow volition but occur if the applicant has input their email address into the optional eastward-post field provided on awarding). View Status of Applications (submitted to American Express by Program Administrator) View the current condition of an awarding submitted to American Express for processing. Shared PA: Assign Application Approver Rights to Another Program Administrator When you go out for vacation or if you are out of the office and need assist processing applications, merely contact the American Express @ Work Helpdesk at (800) 238-8087, Choice 2, to designate an alternate Program Ambassador. The secondary Program Ambassador must be gear up with the same Basic Control Admission as you lot currently have. In one case set up, Shared PAs may procedure applications by doing the following: Click on Status Tracking Overview underneath the Search Condition Tracking on your left. Above the start date, you will run across the following message: "You are currently sharing PA review with the post-obit PA(due south): (NameListed). The Shared PA should be enlightened that he/she needs to access the Main PA Condition Tracking Overview page in order to consummate any transactions. This is done by accessing the Shared PAs Status Tracking Overview folio and clicking on the "Click Hither" push button to be taken to the Main PA Status Tracking Overview page. Once in the Main PA Condition Tracking Overview Page, the Shared PA can click on whatever number in the Status Tracking Overview of the main PA and (delete) be taken to the Status Tracking Summary for the main PA. At this point, if the Shared PA clicks anywhere on the left navigation bar, he/she will immediately exist taken back to his/her own Transaction overview folio. The Shared PA volition be able to meet the transactions as the chief PA and access Status Tracking Item by clicking on a detail tracking number. "Click Hither" links will brandish on that page enabling the Shared PA to process applications or guarantee Cards. Additionally, the Shared PA will see the link to go back to the main PAs Status Tracking Overview and Search pages, also as his or her own Status Tracking Overview and Search page. If the Shared PA has actioned a transaction, the action would exist indicated on the detail page. SUBMIT APPLICATIONS At that place are two options to submit a new Cardmember application, Programme Administrator Initiated Application and Employee Initiated Application. You may also process a Supplementary Account for a Business organisation Travel Account, if your Company currently uses this type of billing account. Plan Administrator Initiated Awarding Employee Initiated Application Supplemental Business Travel Account Plan Administrator Initiated Application With this option, a Program Administrator can complete the application on behalf of the employee following the steps below: Enter the Basic Control Account where indicated in the Submit New Applications box Click on Continue Complete the application information for the employee. The information presented and being required is driven by the ready-upward of your Basic Control Account. If you need to change this setting, please contact American Limited at (800) 238-8087, Pick 2 Click Submit, receive your Status Tracking Number and monitor the condition via Status Tracking Overview Employee Initiated Application With this option, a Program Ambassador enables employees to complete their own awarding online using Access Keys and Automatic Approval Routing. Benefits of using the Employee Initiated application include pre-elimination of employee information re-keying by the PA, pre-population of required fields based on your BCA set-upwardly, automated approval routing with an audit trail of approving manager information and automatic employee application status updates via e-mail. In social club to apply the Employee Initiated Application process feature, the PA must offset create Admission Keys, Actuate Approval Routing and communicate with Carte Applicants and Approving Managers. Step 1: CREATE THE ACCESS Key A Plan Administrator creates and manages an admission key that 'grants permission' for an employee to consummate the awarding online while following the controls set up in place when setting upwards the access primal. Locate the Create & Manage Access Keys in the Submit New Applications box Click on Create New Access Central An alpha-numeric Access Key will be auto-generated and will be assigned to the Basic Control Account. There is only one access key per Basic Control Account. The access cardinal tin be created to include any of the following: Allow a certain number of applications to exist candy with this Access Key (Maximum and default is ten,000) Allow the Admission Central to elapse at any time (Default is ii years) Provide a nickname for the Access Key to arrive easier to remember that this Access Primal is assigned to Partitioning 123 without having to call up the 15 digit Basic Control Account Number If applicable, you will be provided with the option to allow an bidder to select a Premium Card. Cheque the appropriate box, ( this may exist overridden by the Program Ambassador during the terminal review prior to submitting to American Express) Step 2: Activate Approving Routing Automate the procedure of obtaining online blessing from authorized approvers of applications by just choosing to activate the Blessing Routing characteristic. This volition streamline the approving routing process and provide the Program Administrator with an audit trail of the approving manger information to accept on file. Once the Admission Key is created, click on Actuate Approval Routing The Program Administrator e-mail accost will automatically appear as you lot accept permissions from your Company to process applications If you have only (1) Approving Managing director for your unabridged Basic Control Account: Enter the Approver Name, E-post address and Phone Number This will be seen on the application that the employee volition see online If you have multiple Approving Managers for your Bones Command Business relationship: Enter a message in the Approver Proper name Field. Example: "Enter your Blessing Managing director Information Here" This will appear on the awarding that the employee volition see online You have the choice to determine how this application is to be routed: Approving Routing Options: What Happens? PA Simply (PA = Programme Administrator) Employee completes online application Submits an electronic mail to PA for approval PA logs into @ Work - reviews - submits to American Express for terminal processing Response Required Employee completes online application and clicks on Submit E-mail is sent to Approving Manager advising that the employee is applying for a Card Approving Director will exist required to reply to the PA via answer e-postal service with a yes/no decision on the application If yeah, PA reviews - submits to American Express for final processing volition and then submit to American Express for processing If no, awarding is not candy and PA will notify the employee of the decision Response Optional Employee completes online application and clicks on Submit Due east-mail is sent to Approving Manager to advise that the employee is applying for a Carte du jour Approving Manager volition have the selection to answer to the PA with a yeah/no determination on the awarding If aye, PA reviews - submits to American Express for final processing will then submit to American Express for processing If no, application is not candy and PA will notify the employee of the decision If no response, PA reviews - submits to American Express for final processing Advise Approver Only Employee completes online application and clicks on Submit East-mail is sent to Approval Manager notifying to suggest that the employee is applying for a Carte PA reviews - submits to American Express for terminal processing No Blessing Routing Employee completes online application and clicks on Submit PA reviews - submits to American Express for final processing

Each option results in an ensuing email that will accompany the Blessing Routing and be sent to the Approving Manager.

E-mail service Options Types and Text Samples:

Click on the sample message when y'all are setting up your Approval Routing Option. Outlined for you are the sample text letters that back-trail the Approving Routing option.

Response Required Requires that approver suggest PA before PA submits awarding to American Limited	{{Applicant Name}} has listed y'all as the approver for his/her submission of an application for a {{Card Type}}. Your Company requires approval prior to a {{Carte Type}} application being submitted. Delight indicate your approval by forwarding this eastward-mail to the Program Administrator listed below. Program Administrator name: {{PA Name}} Program Administrator email: {{PA Electronic mail}}
Response Optional Does non require a response for PA to submit application to American Express. Optional for approver.	{{Applicant Proper name}} has listed you lot as the approver for his/her submission of an application for a {{Carte Type}}. Please respond only if the applicant above should not accept a {{Carte du jour Blazon}} past forwarding this e-mail to the Program Administrator listed beneath. Plan Administrator name: {{PA Proper name}} Plan Ambassador e-mail: {{PA E-postal service}}
Advise Approver Primarily acts to advise approver that application has been completed by applicant.	{{Applicant Name}} has listed you lot equally the approver for his/her submission of an application for a {{Card Type}}. This e-postal service is for your information only, and does not require a reply. If you have concerns about this awarding, please contact your Program Administrator. Program Administrator proper noun: {{PA Name}} Program Administrator e-mail: {{PA E-mail}}
PA Only Routes e-post back to PA to suggest application has been submitted. *Ofttimes used as a reminder	{{Applicant Name}} has requested the {{Card Blazon}}. Review the application in Status Tracking PA Review, to view the approver information. This e-mail is for your data only, and does not require a respond.

Stride iii: Communicating to Applicants & Approving Managers
Advice is fundamental in ensuring your employees and Approving Managers are aware of the online awarding procedure and their responsibilities for the successful, timely approval and processing of applications.

You may cull to leverage your Intranet Site, internal communications channels, Welcome Kits, or numerous methods to communicate the application and approval procedure to your employees. Use the E-postal service Template located in the Resources & Assistance eye, inside the Manage Your Programme section to communicate to employees who are requesting a Bill of fare. This will provide the URL, pace-by-step instruction for the application and your contact information if they accept whatever questions.

Employee –Initiated Application Process

• Applicants should go to world wide web.americanexpress.com/applyforcard to complete their application online. The employee will exist asked for the Access Central. This will 'grant permission' to access the online application.
• If the applicant includes their electronic mail address on the application, an email will be sent to that individual regarding the condition of the awarding. This will subtract the number of calls a Plan Administrator receives regarding the status of the application.
• Locate an **LINK THIS Blessing Routing Guide** with merely the information on the creating and direction of the access primal within the American Express @ Piece of work Resource Center, within the Manage Your Program section.

Procedure A Business organization TRAVEL SUPPLEMENTARY Account

The Business Travel Business relationship (BTA) is a Cardless account that travelers apply to bill air and runway charges. Travel may be booked either through your Company'southward designated travel bureau (or agencies) or through American Express Business Travel Services.

The BTA is recommended for a company who needs to charge air or rail for exceptional travelers, consultants, job candidates, employees who don't have an American Express® Corporate Carte and even large groups traveling on Visitor business organisation. With a BTA, your Company tin request upward to 99 supplemental business relationship numbers that identify charges by cost center, division or department, or private traveler. Your Visitor is responsible for reconciling and paying the monthly statement in full.

If you are currently using a BTA, yous can add a Supplementary Business relationship online via the Submit Application feature in American Express @ Work. It is fast, easy and can help you with the reconciliation of your monthly BTA Statement. By using the Supplementary Account, y'all can break down the billing of that activity and allow for easier reconciliation and allocation of those charges to your appropriate groups. Follow these steps:

• Click on Submit New Application
• Enter the Basic Command Account for your BTA
• Complete the Awarding presented with your BTA information
• Click Submit, receive your Status Tracking Number
• If you need assistance with this feature, phone call the American Limited @ Work Helpdesk at (800) 238-8087, Choice 2
• If you are not familiar with the BTA and want to larn more about this billing option and decide if it is a fit for your Company, please contact your American Express Representative.

> REPORTS Inside the Reports section you tin easily access your Management Information. Get a complete picture of your visitor's spending past accessing our various reporting solutions: Bill of fare Reports & Information Files, Customized Reporting and Business organization Travel Reports.

Not a Report Recipient? Just click hither to learn more about American Express @ Work Reporting.

*Annotation - Y'all may or may non accept admission to all of the options listed below. Access is based on user permissions which have been designated by your organization.

Card REPORTS & DATA FILES

Gain admission to your standard report folders and download static pre-congenital monthly reports or data files for Corporate Card and Corporate Purchasing Card. Each option will take its respective private reports separated into one of iii categories to help you successfully maximize your programme(due south).

CUSTOMIZED REPORTING

Use the Become push button nether Customized Reporting to access our powerful and flexible online reporting tool. Through the Customized Reporting welcome page you can access:

• Shared Reports: Run reports based on shared templates
• Create Report: Create a filigree or graph report from scratch
• History List: View reports you take already run or which have been run for you via schedules
• My Reports: Easily call up saved reports
• My Subscriptions: Manage the reports you lot take set up to run on a regular basis

Concern TRAVEL REPORTS

This section provides an overview of your Travel and Entertainment expenses, summarizing travel activity for direction review. Business Travel Reports are separated into three categories:

Business concern Overview:

• Oversee your air, hotel, and motorcar plan through various data views

Policy Management:

• Track traveler compliance
• Identify areas and reasons for noncompliance
• Monitor travelers' trends and behaviors

Sourcing Management:

• Monitor spend with suppliers
• Decide potential return on spend
• Track savings and sources for savings

REPORTING OPTIONS

If y'all are interested in learning more than about the diverse reporting and data options available to your company from American Express @ Work Reporting, please contact your American Express Representative or the American Express Reporting servicing number at (800) 542-0995.

NOT A Report RECIPTIENT?

American Express @ Work Reporting gives you the ability to view your Corporate Card, Corporate Purchasing Solutions, and/or Business organisation Travel data in a secure, password-protected Web environs at anytime from anywhere.

American Express @ Work Reporting allows you to: Manage your Programs Maximize Control Drive Savings Our suite of intuitively designed reports are presented in two user-friendly formats (Microsoft Excel® and PDF) and will empower you to manage Cards, monitor compliance and clarify spend trends to place savings opportunities. You can access these reports through a secure, password-protected Web surround at anytime from anywhere.

To larn more about or enroll in American Express @ Work Reporting, please speak with your Account Representative or call (800) 542-0995.

> PROGRAM INFORMATION & TOOLS
Within the Program Data & Tools department, you lot will be provided access to view your Visitor Hierarchy, View Shared Permissions and Statement Commitment Options. These are all components of managing your American Express program.

COMPANY Bureaucracy

The Company Hierarchy is the billing construction of your American Express plan. It is what drives reporting and determines where your program information can exist found.

Locate a Basic Control Account number or but click on the arrow to manually expand the hierarchy. Yous will observe the Basic Control Account (BCA), Company Name and Contact Person for that Command Business relationship number and the number of Cards that reside within this Control Account.

VIEW SHARED PERMISSIONS

Using this characteristic, you can identify Program Administrators who may be able to process maintenance requests for Application Processing in your absence.

In guild to gear up some other Programme Administrator with the ability to share these functions, you must telephone call American Express at i-800-238-8087, Pick 2 and speak with a client service representative. Yous will be asked to supply the following information to enable this sharing process:

Your Visitor would have provided an authorization to American Express to participate in any of the online solutions listed below. Your Visitor may or may not be participating in all or any of these solutions. ONLINE BILLING SERVICES

Corporate Purchasing Clients But: Receive your Visitor's paper consolidated monthly Fanfold bill online via American Express @ Work. This is bachelor 24 hours after your billing menstruation closes. This characteristic allows you ample time for reconciliation and payment to ensure contract compliance with payment terms.

Simply choose the Control Account number from the drop down menu and Become

To sign up for this service, call your Manager of Account Development or American Express at (800) 492-4979.

CORPORATE ACCOUNTS RECONCILIATION (Car)

The CAR tool helps y'all automate your reconciliation process and integrate purchasing data with you back stop fiscal systems.

For more information on this service please call your Manager of Account Evolution or American Express at (800) 238-8087.

SAVINGS at WORK

Savings at Piece of work provides automatic cash rebates on everyday business organization expenses to American Express' mid-size Corporate Clients. For your Visitor to earn a rebate, your employees simply need to use their American Limited® Corporate Card with participating partners.

Visit americanexpress.com/savingsatwork or call 877-207-1098 for more details.

REBATE Heart

If you are currently participating in Savings at Work or are a Business ExtrAA Client, you can access your Rebate Statement via American Express @ Work.

TRACKPOINT

Access data to locate impacted travelers in times of crisis or when the need arises. For more data on this service please call your Manager of Account Development or American Express at(800) 238-8087.

> GLOSSARY OF TERMS

Glossary Term	Description
Access Key	An blastoff-numeric lawmaking created by the Program Administrator (PA) to link individual Card Applications to a particular Basic Command Account. One time created, the Access Key is provided to applicants along with the Utilise For Menu URL where they can complete an online awarding which volition then be routed to the PA for online review. A divide Access Key is required for each BCA that is managed by the PA.
Access Key Nickname	Within "Admission Central Maintenance" the PA tin assign a name of their choice to assist in identifying each private Access Primal.
Account Alerts	E-mail or text based Alerts that can be activated by the individual Cardmember inside My Account. The bachelor alerts include payment posted and balance update.
Account Status	The electric current status of any American Express Account.
American Express @ Work	An online portal hosting a suite of tools and functions to facilitate the program management needs for all American Limited Corporate Card and Corporate Purchasing Carte products.
Amex Business organisation Travel	Amex Business concern Travel provides programme and policy direction, sourcing feel and informational services helping customers save more than money and better control their travel spend.
Approval Routing	An optional feature inside "Access Key Maintenance" that, one time fix-up, enables the routing of an e-mail to a designated approver of an online awarding. This feature provides 4 pre-built messages the PA can choose to include in the automated electronic mail. Only one approver tin exist associated with each Access Key.
BCA (Basic Control Account)	A 15 digit number assigned to the lowest level of reporting and command within the Corporate Bureaucracy Structure which is used to assign sure options and properties to the individual Cardmember accounts that are linked into it, i.e., Card and Liability Types, billing cycle, renewal period, etc.
Billed Activity	Transactions that have appeared on a billing statement.
Business concern Travel Account (BTA)	A central billing arrangement that may be used as a payment vehicle for air and rail charges.
Business Travel Reporting	Data associated with the use of American Express Business concern Travel. This data is specific to Travel services only.
Card Limits	Limits that are imposed upon the Card Business relationship, either by American Limited or by the Customer organization. These include Corporate Purchasing Bill of fare Limits, Amex-defined Flexible Spending Features and client-defined Flexible Spending Features
Cardmember Convenience	Cardmember Convenience offers the individual Cardmember the pick of receiving a paper statement, an online statement merely, or both.
Cardmembers	Individual American Limited account holders possessing either a plastic or non-plastic business relationship for billing purposes.
Command Business relationship Number	A 15 digit number assigned to accounts that are used inside the Corporate Hierarchy Construction for reporting and control purposes but.
Core Reporting	A reporting format for receiving information for any American Express Corporate Program - Core Reporting provides users with monthly static HTML reports (some reports may also exist delivered daily). These reports are provided mail billing cycle end date.
Corporate (Billing) Hierarchy	The Corporate Billing Hierarchy Structure is the "organizational chart" of the Corporate Card Programme and is used to reflect the various levels of reporting and control within the client organization through the use of various Command Accounts: MCA - Master Control Account ICA - Intermediate Command Accounts BCA - Bones Control Accounts
Corporate Account Reconciliation (Motorcar)	A reconciliation tool within the American Express @ Work Suite of products that enables integration of monthly Corporate Purchasing Carte du jour activity into customer ERP systems and affords greater PA oversight.
Corporate Gold Carte	A Gold version of the Basic Corporate Charge Carte for Corporate clients, which includes upgraded Cardmember insurance benefits.
Corporate Greenish Card	A basic Corporate Card.
Cost Heart	An optional 10 graphic symbol alpha-numeric field to designate a client's internal department codes.
Credit Balance	A negative balance on an business relationship resulting from over payment, mis-posted payment or a refund issued past a merchant.
Credit Residual Refund	A asking for refund of credit residue on the Card business relationship.
Custom Reports	Ad hoc reports that may be built in American Express @ Work Enhanced Reporting utilizing prompts and templates for uniquely customized reporting.
Information Files	Transactional, crumbling and Cardmember information electronically delivered to clients for use in reporting, industry spending assay, audit and reconciliation and expense management.
Email Notifications	Online eastward-post "reminders" that Corporate Cardmembers tin can actuate to advise when an online statement is ready for viewing. E-mail Notifications must be turned on for Cardmembers that take either elected to or have been mandated to receive Merely online billing statements.
Employee ID	An optional 10 character alpha-numeric field to designate client internal employee codes.
Employee Initiated Application	Applications for Corporate Cards that are completed by employee applicants and so submitted to the PA for review.
Expense Reporting	An optional fee based tool available within @ Work, Expense Reporting simplifies the Cardmember expense submission process by pre-loading Corporate Carte du jour transaction information for automated Cardmember review, reallocation and submission.
Flexible Spending Features - Amex Divers	Limits placed on Carte du jour account by American Express.
Flexible Spending Features - Client Defined	Limits placed on card account by client organization.
History Listing	The online Repository inside American Express @ Piece of work Enhanced reporting that stores up to fifty previously viewed buried reports.
Inactive Card	A Card account that has had a zero residuum over a flow of eighteen months.
Data @ Piece of work	A reporting format for receiving data for whatsoever American Express Corporate Program - Information @ Work provides users with monthly reports (in PDF and Microsoft Excel® formats). These reports are provided post billing cycle end engagement.
Intermediate Control Account	The "centre" level inside the Corporate Billing Hierarchy which houses the Basic Control Accounts.
Primary Control Account	The "Meridian" level within the Corporate Billing Hierarchy which houses the Intermediate and Basic Control Accounts.
My Business relationship	An Online Cardmember Servicing tool for viewing electric current and previous billing statements likewise equally unbilled charges. Cardmembers tin also activate electronic mail notifications and Account Alerts from My Accounts.
Payment Status	Indicates account status as either current, or by due, i.e., 30 days, 60 days, etc. If at that place is no overdue amount, the account is 'Current'. If the crumbling status is "60 days", part of the residual is 60 days overdue.
Permanent Limits	Limits indefinitely placed on a Carte du jour account.
Permissions	Designates the level of information and the types of product features that may exist accessed by Program administrators and program owners.
Previously Billed Activity	Transactions that have appeared on a statement from a previous billing period.
Program Administrator (PA)	A designated individual within the client organization who manages the everyday tasks of the American Express Program Functions, such as canceling Cards, initiating online applications, obtaining reports, etc.
Programme Owner (PO)	A designated private within the client organization who owns the relationship with American Express in social club to oversee Program maintenance functions. When the client organization has a designated Programme Owner, this "owner" volition often oversee the individual Programme Administrators.
PSL (Preferred Supplier List)	A listing of specific and canonical suppliers as designated by the customer arrangement. This list (PSL) is preloaded into Program Management and Reconciliation tools for the purposes of assigning PSLs to new Carte du jour accounts and to let for accurate reconciliation.
Reporting	Overall term to describe the reporting products (Cadre, Information @ Work and Enhanced) bachelor to admission Corporate Card and Corporate Purchasing Bill of fare data.
Shared Permissions	A feature within @ Work that permits the sharing of primal functions between two or more PAs within the client organization. The central functions that may be shared are Cancel Card and Approve Applications.
Statement Commitment	The Cardmember billing statement commitment method.
Status Tracking	A function within Plan Management that allows the PA to follow upwards on or enquiry transactions that take been submitted for processing.
Temporary Limits	Limits temporarily placed on a Card account.
Thresholds/Variance Percentage	The per centum of spend that can be incurred by a Cardmember when a transaction occurs outside of the Preferred Suppliers Listing. This is applied on a transaction basis.
Thresholds/Variance Total Amount	The total dollar amount of spend that can be incurred past a Cardmember when a transaction occurs outside of the Preferred Suppliers Listing. This is practical on a transaction ground.
Unbilled Activity	Transactions that have been posted since the last Argument cut-off appointment, and have non yet been billed to the Business relationship.

> AMERICAN Limited @ Piece of work FAQs

What is American Express @ Work?

American Limited @ Piece of work is an online portal hosting a suite of tools and functions to facilitate the program management needs for all American Limited Corporate Carte du jour and Corporate Purchasing Bill of fare products. It is accessible via the American Express habitation page.

How exercise I register for @ Piece of work?

Registration for @ Work is a 2-step process. Your company volition commencement demand to be set upward on @ Work. This can exist bundled by your American Express Account Representative. Once set up up is done, you will demand to complete an online registration process to plant your User ID and Password.

If your Visitor is not set up for @ Work:

• Contact your American Express Representative to initiate the set up. You will be asked to provide a Verification Discussion, along with a Verification PIN. This information allows your American Limited @ Work user profile to be created. Your contour identifies what functions y'all can perform and what Control Accounts you have admission to manage, based on the information provided past your company.

If your Company is set up for @ Work:

• Locate your @ Piece of work Welcome due east-mail from American Express which includes your Access Code and link to www.atwork.americanexpress.com.
• Follow the on-screen instructions to create your unique User ID and Password.

What services can I admission through the American Express @ Work Portal?

American Express @Work, enables you to quickly and efficiently:

• Manage Your Visitor'south Bill of fare Accounts Online – Locate Menu Contour to perform tasks such as address updates, cancel and suspend/unsuspend cards, change business relationship details, etc. Using this component you may likewise search for and manage online applications within @ Piece of work.
• Manage Expense Reporting and Purchasing Reconciliation – @ Piece of work Automation of the entire reconciliation process results in increased command and accuracy of bookkeeping and cost allocations.
• Admission Management Information Reports – View pre-congenital Standard monthly reports for Corporate Menu and Corporate Purchasing Solutions, as well equally access templates to build Customized Reports for Corporate Card and Travel products. Customized options permits real-fourth dimension queries, report filters and download to a PC.
• Observe information and resources to help yous go along upward to date and manage your programme

In one case I annals for @ Piece of work, will I be able to admission all available services?

Access to manage your company's Card Accounts, complete Online Applications and create management information reports is based on permissions granted by your Company. You will only meet those services that you have been given permission to view. If you lot would like admission to any additional services, delight call American Limited at i-800-238-8087 or contact your American Express Business relationship Representative.

What is an Approver?

Approvers are designated people within your system whom American Express can contact to verify the identity of a new user.

How can I reset my @ Work password?

To reset your @ Work password, simply click on the "Forgot Countersign" link below the login tab on the @ Work homepage and follow the prompts or call i-800-238-8087.

Which assistants tasks tin can I perform using American Express @ Piece of work?

Nigh administrative tasks can be performed in the Manage Carte Accounts surface area of @ Work, easily enabling y'all to cancel Cards, transfer Cards to a new Control Account, update Cardmember contact details, and alter employee ID or Price Center.

The Process Applications area allows you to complete applications on behalf of an employee or enable employees to submit applications to you through an Access Key.

You tin also run into boosted information at a glance for the accounts yous manage – eastward.grand. view which Cards are active or cancelled in a Toll Middle yous manage, encounter electric current contact details, as well as business relationship and spending information for an individual Account that you manage.

What is an Access Key?

The Access Key is used in the online application process. There are two types of online application processes: Program Administrator (PA) Initiated Awarding and Applicant Initiated Application. The Access Primal is a unique code used in the applicant initiated application procedure.

With the applicant initiated application process, providing the Access Key to the applicant ensures that the proper application is completed and routed to the correct PA earlier submitting to American Limited. The PA creates the access code, linking it to a Basic Command Business relationship (BCA). Once the access key is created, it is given to applicants online through the Programme Management section of the American Limited @ Piece of work Website.

What is a Card profile?

A Card profile is a snapshot of all of the Cardmember information allowing you to view and perform account maintenance without having to re-cardinal in the Cardmember account number.

How exercise I search for and view a Card Profile for an Account that I manage?

In the Manage Card Accounts area, a find Bill of fare profile option appears which allows yous to select the appropriate Card Profile search selection from a dropdown list.

What should I do if I cannot admission a Card profile for an Account that I manage?

If you lot cannot access Bill of fare Profile information for a Cardmember that y'all manage, delight contact us at i-800-238-8087, or phone call your American Express Representative to review your level of authority and request a change if necessary.

How long volition it take to procedure my administrative requests via American Express @ Work, (e.k. Carte Cancellations or Card Transfers)?

Some requests occur immediately in REAL Time, such as cancelling or suspending an business relationship online.

For other tasks, such as changing employee details or transferring an business relationship, these changes will exist reflected the post-obit concern day.

To locate the status of any transaction you have submitted through American Express @ Work, search for the related Tracking number through "Status Tracking Search".

What is a Tracking Number?

Every fourth dimension you lot perform a task within American Limited @ Work, you are provided with a Tracking Number. This number is auto-generated by American Express and will help you to "track" the status of any function you perform. Locating and viewing the status of sure functions volition provide y'all with an update and will support more successful online direction of your accounts.

How can I meet Tracking Numbers for tasks that are not performed through American Limited @ Work?

When you utilize manual processes to request a job (i.e. – calling in to speak with a representative or faxing in a request), we are unable to reflect the status of those tasks within @ Work equally this was not the original bespeak of origin.

It is recommended that whenever possible yous use American Express @ Piece of work to ensure more than accurate and timely processing.

What if I need to perform a chore immediately that is not offered in "Real TIME" within @ Work?

For tasks of an urgent nature, you must telephone call American Express directly at 1-800-238-8087. A support representative volition have all of the required information and assistance expedite your need.

How do I reinstate a Card that I cancelled in error online?

If you lot cancel the wrong Card, please contact American Express at ane-800-238-8087 to reinstate the Bill of fare.

Will I take the option of selecting whether a new plastic Card is needed upon reinstatement?

No. Online Programme Management will automatically re-result new plastic with the new replacement number upon reinstatement.

How practise I cancel multiple Cards online?

You can abolish up to 20 Cards in a unmarried request. Apply 'Search' to detect the Accounts yous would similar to cancel:

• For example, you can search by the relevant Cost Heart number and from the list displayed; select the relevant Account Numbers that you wish to abolish.
• Or you can just enter all the Account Numbers by using 'Search by Multiple Business relationship numbers' and following the on-screen instructions to abolish the selected Cards.

How practice I obtain templates and more help information for using @ Work?

Within the American Express @ Work Help and Resources section, a number of templates are bachelor to aid you communicate with your Cardmembers. You lot will too find a variety of tools to support the cosmos of customized reports and enable pick of the correct report templates for obtaining Standard reports. Additionally, we take recently added an online "Getting Started Guide" which is a comprehensive online assist guide with steps and procedures for performing all of the required tasks within @ Piece of work. To access the Resource Center and Getting Started Guide, click on the "Resource and Assistance" link on the main toolbar from the @ Work homepage. A number of links and descriptions will guide you from there.

How can I permit some other individual within my system to help me corroborate and submit applications through @ Work?

@ Work offers a "PA Shared Status" characteristic, enabling another individual within your organization admission to the Card accounts you manage. This feature provides the "Shared PA" with only the ability to approve and submit applications, equally well as immediately cancel card accounts when required. This feature must be activated manually by calling American Express at ane-800-238-8087 and speaking with a support representative.

Does American Express Work With Central Credit Services,

Source: https://www.americanexpress.com/content/atwork/us/guide.html

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